Having great conversations with social users is a great way to build brand trust and customers. This process is made even easier when you don’t have to allocate any time to the conversation through artificial intelligence. Social chatbots are excellent AI tools for offering customer support, building relationships, and establishing your brand with social users.
Chatbots are effective in engaging customers and enhancing customer service. Chatbots allow brands to connect with their audiences in a way that customers have taken a liking to recently with 21% of customers, in a 2017 study by ubisend, saying that a chatbot is the easiest way to contact a company.
We create personalized chatbots designed to deliver fast responses, provide quality customers, and spark conversations with social users. Our chatbots have an intuitive, helpful, and even humorous nature that helps your customers answer any questions while promoting your brand.
Using our tools, we can build your social chatbot to fit your brand and style of your website. After this quick and easy process you’re ready to launch.
Once your chatbot is designed to your likely, we’ll add a snippet of code in order for it to show up on your website. Don’t worry, you don’t have to do a thing, we’ll do it all for you. You just give us input on what it says and how it looks.
With Aelieve’s social chatbots, you receive fully transparent analytics on how your chatbot is performing. We will also have access to this data and will use it to strengthen and optimize your bot.
Once your bot is fully designed, launched, and optimized, it’s all yours to utilize and chat with website visitors. If you want any advice or strategy to go with your chatbot, we are always here to help and your dedicated social media manager will be there every step of the way!
Social chatbot broken down by frequently asked questions.
What is a social chatbot?
Chatbots are more common than ever. They can engage in conversations with humans, too. Cleverly mimicking human conversations and successfully passing the Turing-type test (the most difficult test for AI) has been the goal of Artificial Intelligence (AI) for years. More likely than not, chatbots will become even more widespread in the years to come.
Why should I use a social media chatbot?
Chatbots are a powerful tool for customer service. They can process orders, answer basic questions, and cut costs. Chatbots can do all of this in real-time and automatically. The messages they send are often more immediate, which has been shown to reduce bounce rates and consumer frustration.
How can I find good social chatbot services near me?
Aelieve Digital Marketing will pair you with a team of technical experts who will help configure a chatbot for your website and social needs, and therefore eliminate redundancy and wait times for your customers. Reach out to us today!