GreyIcon 25px
GreyTabletLogo
GreyDesktopLogo

Churn Rate

The annual percentage rate at which customers stop subscribing to a service or employees leave a job.
“33% of Americans say they’ll consider switching companies after just a single instance of poor service.”
https://www.getfeedback.com/blog/40-stats-churn-customer-satisfaction/

Resources

Glossary Topics

  • Affiliate Marketing
  • Analytics & Data
  • Audience Management
  • B2B Marketing
  • Branding & Design
  • Content Marketing Glossary
  • Conversion Optimization Glossary
  • Copywriting
  • CRM (Customer Relationship Management)
  • Digital Marketing
  • E-commerce
  • Email Marketing