Search Aelieve

User Journey Map

Share on facebook
Share on google
Share on twitter
Share on linkedin
Share on pinterest
Share on skype
Share on email

What is User Journey Map


A visual representation of every experience your customers have with you, starting with initial contact and going through the process of engagement and customer loyalty.
Flat Elements 30

Customer journey mapping helps businesses step into their customer’s shoes and see their business from the customer's perspective. It helps businesses gain insights into common customer pain points, how they can improve the customer experience, and define what customers, and prospective customers, need in order to complete a purchase.