Frequently Asked Questions

Frequently Asked Questions

Your Questions, Answered.

What will I get with my logo design?

The image files you need to use your logo both online and in print. This means you’ll get the original, editable vector file (usually an Adobe Illustrator file), vector EPS files in both CMYK and RGB (for print and web, respectively), and a web preview file, like a JPG on PNG, so you can preview your logo on virtually any device.

Plus, you’ll get the full legal copyright, so the design will be all yours.
What do I need to prepare for my logo design package?

Lots of ideas! If you’re looking for inspiration, explore 99designs for fantastic examples of logos created by our design community. 

Bring as many specifics as you can, too. Include designs you like, brand details, colors, fonts, type of logo, style, product photos and any other specifications that would affect your design.
The more you give the designers, the better logo they can create for you!
What if I need more than a logo?

We can help. Save money with one of our bundles: a Logo & Business card, a Logo & website, or a whole Brand Identity Pack

 
If you like the designs that are submitted by one of the designers and want to work with him personally let us know.
What if I need additional logo variations?

Your custom logo design contest includes one winning logo. If you need a second logo for a different use, you have a couple of options: you can select multiple winners, feel free to run another project or you can start a 1-to-1 with your client visionary.

Who owns what copyright and when?

On 99designs, designers agree to upload only original artwork, so each designer owns the rights to their design submissions until you choose your contest’s winner. During the design handover stage, the designer agrees to transfer the rights, and you become the owner of the copyright of your winning logo design.

Which package should I choose for my logo design contest?

You can choose to “Make your contest private” from the Contest options section when you launch your contest. 

This will prohibit designers from using their designs elsewhere, and your contest will be unsearchable on the web.
It will also automatically attach a standard NDA template to your contest. If you prefer, you can also upload your own NDA.
Is there really a 100% money back guarantee?
We offer a 100% money-back guarantee within 60 days of payment on all Logo Design packages. You can also call us anytime to help you rewrite your brief, reopen your project to ensure you get a good result and help you pick a winning design. Remember, if we refund your contest, you aren’t legally entitled to use any of the designs submitted to your project.
Why choose Aelieve over a logo builder or design agency or freelancer?

Every business has a different set of needs and that’s exactly why these different options exist. Your choice boils down to determining what’s important for you at this stage of your business.